Our premises are fully accessible to disabled people and include the provision of a toilet suitable for wheelchair access. There is an induction loop at the reception counter for patients who are deaf or hard of hearing.
A Carer is someone who, though not formally employed in that role, looks after a relative, friend or neighbour who has a long-term illness, disability, mental health problem or frailty due to old age. It is possible to get help and support as a carer: please ask for an information pack at reception. Birmingham City Council runs a carers forum and further information is available by telephoning 0121 686 4060 or by email: firstname.lastname@example.org or by logging onto www.birmingham-carers.org.uk
General Practice Research
We participate in the General Practice Research Framework trials and from time to time search patients' medical records for suitable subjects who may then be offered the opportunity to take part in the trial. If you do not wish your records to be searched for this purpose please let us know; your wishes will be respected.
Who is your named GP?
What is the named GP requirement?
All patients, including children have been allocated a named, accountable GP.
What does 'accountable' mean?
Our NHS contract requires us provide you with a named accountable GP to take responsibility for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each of their patients where required.
The overall responsibility for patient care has not changed, with the requirements being introduced to reassure patients that they have one GP within the practice who is responsible for ensuring that this work is carried out on their behalf.
Do patients have to see the named GP when they book an appointment with the practice?
No. Patients can and should feel free to choose to see any GP or nurse in the practice in line with current arrangements.
For more Info please go to the following website:http://bma.org.uk/practical-support-at-work/contracts/gp-contracts-and-funding/general-practice-funding/gp-contract-2015-2016-england/gp-contract-named-gp
Birmingham Citizens Advice Bureau
Your nearest Citizens Advice Bureau's are now based at Cofton, West Heath, Hillsmead MC and Hawkesley MC. If you require any assistance or need to talk to somebody please contact the surgery who can refer you to the CAB of your choice.
Birmingham Dementia Roadmap
The Birmingham Dementia Roadmap provides high quality information about the dementia journey alongside local information about services, support groups and care pathways to assist primary care to support people with dementia and cognitive impairment, their families and carers.
The content is organised into topics to reflect the journey with dementia, from understanding dementia and being worried about your memory through to the diagnostic process, post diagnosis support and living well with dementia. There are also topics on carer health and planning for the future.
For more information go to Birmingham Dementia Roadmap.
Your Care Connected
Your Care Connected is a new electronic system which allows doctors, nurses and other registered healthcare professionals to view relevant information from a patient’s GP record, with the patient’s consent, to provide better, safer care.
What are the benefits?
The benefits of the system are:
- Faster and easier access to medical information, which could save lives
- More secure than the current paper-based access
- Improves the safety and quality of patient care
- Gives patients more control over their care
- Enables safer delivery of emergency care
- Less time spent on the phone and fax providing or requesting patient information
For more information visit www.midlandsyourcareconnectednhs.uk.
Publication of GP Net Earnings
All GP practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients at each practice. The average earning for GPs working at Wychall Lane Surgery in the last financial year was £66,218.00 after tax and national insurance. This is for 2 full time and 6 part-time GPs.