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Make A Complaint

We hope that most problems can be sorted out easily and quickly at the time they arise with the doctor/member of staff concerned. However, if your problem cannot be sorted out this way and you wish to make a complaint, please write to the practice manager.

We aim to acknowledge complaints within three working days and will fully investigate the matter as soon as possible. We shall then be in a position to offer you an explanation, or a meeting to explain our findings.

This does not affect your right to approach the Birmingham and Solihull CCG (BSC CCG) if you feel you cannot raise your complaint with us.

Birmingham and Solihull CCG 
Second floor, Bartholomew House
142 Hagley Road
Birmingham
B16 9PA

Tel. 0121 255 0700

 

Your Neighbourhood Professionals. Just a Click Away! Looking for residential or nursing care? Wanting a home from home? Then check out your local options and book a visit/tour today Set up a lasting power of attorney before you lose capacity and it Need care but want to stay in your own home? Kings Pharmacy & Opticians
11 Wychall Lane, Kings Norton, Birmingham, B38 8TE
  • Telephone 0121 628 2345
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Your Neighbourhood Professionals. Just a Click Away! Looking for residential or nursing care? Wanting a home from home? Then check out your local options and book a visit/tour today Set up a lasting power of attorney before you lose capacity and it Need care but want to stay in your own home? Kings Pharmacy & Opticians
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